Call Me Feature

Call Me Feature

Call Me is an optional Mojo Power Dialer add-on that helps users avoid long-distance charges. Without it, you must call a 603 number for the entire session, which may be costly. With Call Me, the server calls you instead, typically avoiding long-distance fees.

Use the following procedure to add the Call Me feature:

  1. Login with an owner's account.
  2. Click the Account link.
  3. Click on the Agents link on the left menu, and then click the down arrow next to the agent who you want to use the Call Me feature.
  4. Click the Edit button.
  5. Select/Deselect the Call Me checkbox to add or remove it from the agent, and then click the Next button when you've finished your updates.
  6. Review the upgrade details in the dialog box, and then click the OK button to complete the agent editing.

The agent assigned to the Call Me feature will now receive an inbound call instead of having to call our Power Dialing server when starting a calling session.

    • Related Articles

    • Call Recording Feature

      Call Recording is an optional Mojo Power Dialer addon feature that allows you to perform quality assurance checks on your staff. With this feature, calls with the last call result of Contact, DNC Contact and DNC Number are recorded and saved. Use the ...
    • Fixing Call Delays and Dead Air Pickups

      Mojo Dialer is built for speed, leveraging a direct connection to a Tier 1 carrier switch. This ensures superior call quality and minimizes delays, unlike VoIP-based systems. However, user-side factors can sometimes introduce call delays or dead air. ...
    • Call Back Message

      Recording messages for Mojo Power Dialing is handled from the Settings screen which you can get to by clicking Settings or Account settings towards the bottom left of the screen. Call Back Message - Creating your Call Back messages for Power Dialing ...
    • Call Result Button Definitions

      Mojo offers a total of 16 potential call results: 8 Call Results are manually set by users using Mojo's Call Result buttons. 8 Call Results are automatically applied by Mojo's dialing system based on the call's outcome. Manually Set by User Contact: ...
    • Using Call Profiles

      This article covers creating, using, editing and deleting calling profiles. Adding a Calling Profile Calling Profiles are optional, but are helpful when you are coordinating with multiple Power Dialer users. Use the following procedure to add a ...