Call Me Feature

Call Me Feature

Call Me Feature for Mojo Power Dialer

The Call Me feature is an optional Mojo Power Dialer add-on that helps users located in the US and Canada to avoid long-distance charges. This feature changes how you connect to calling sessions:

  • Without Call Me: You must call a 603 number (a local phone number in the United States) for your entire dialing session, potentially incurring long-distance charges
  • With Call Me: The server calls you instead, typically helping you avoid long-distance fees

Adding the Call Me Feature

  1. Log in using an owner account
  2. Click the Account link
  3. Select Subscriptions from the left menu
  4. Locate the Call Me feature and click the "+" plus button to increase the quantity
  5. Select the appropriate Agent(s)
  6. Click the Proceed to Checkout button to continue
  7. Review the upgrade details in the dialog box
  8. Click the Proceed to Checkout button to continue
  9. Choose an existing Credit Card or use the "+ Add Credit Card" button to input a different card
  10. Click Finalize Purchase

When the feature is enabled, the agent will input their direct phone number to receive an inbound call from the Power Dialing server when starting a calling session, rather than having to dial into the server.

Removing the Call Me Feature

To remove this feature from an agent, follow the same steps but deselect the Call Me checkbox in step 6.

Re-assign the Call Me Feature to an Agent

  1. Log in using an owner account
  2. Click the Account link
  3. Select Agents from the left menu
  4. Click the Agent's Name that currently has the Call Me subscription
  5. Locate the Call Me feature and deselect the subscription
  6. Select the appropriate Agent to re-assign the subscription
  7. Click the Re-Assign

    • Related Articles

    • Call Recording Feature

      Call Recording for Quality Assurance Call Recording is an optional Mojo Power Dialer add-on feature that helps you perform quality assurance checks on your staff. Recordings are available for 90 days and can be downloaded if needed. This feature ...
    • Managing call back messages in Mojo

      Setting Up Call Back Messages in MojoSells Overview Call-back messages play to your target when more than one person picks up the phone as you are dialing out. This feature is optional and is only used during multi-line calling operations. Setup ...
    • How to manage call recordings in Mojo - Storage limits

      Mojo's Call Recording feature automatically saves recordings for all calls that end with these results: Contact, DNC, and DNC Contact. After completing your dialing session, these recordings become available in your Call Recording Report for ...
    • Activating Call Hammer to increase outreach success

      How to Use the Call Hammer Feature to Call All Available Contact Numbers The Call Hammer feature helps you maximize contact opportunities by automatically trying all available phone numbers for a lead. Here's how it works: Automatic sequential ...
    • Call Result Button Definitions

      Understanding Mojo Call Results Mojo offers 16 possible call results categorized into two types: User-Controlled Call Results (8) Contact Use when you successfully reach your intended contact You can update their List or Group based on your ...