Call Me Feature for Mojo Power Dialer
The Call Me feature is an optional Mojo Power Dialer add-on that helps users located in the US and Canada to avoid long-distance charges. This feature changes how you connect to calling sessions:
- Without Call Me: You must call a 603 number (a local phone number in the United States) for your entire dialing session, potentially incurring long-distance charges
- With Call Me: The server calls you instead, typically helping you avoid long-distance fees
Adding the Call Me Feature
- Log in using an owner account
- Click the Account link
- Select Subscriptions from the left menu
- Locate the Call Me feature and click the "+" plus button to increase the quantity
- Select the appropriate Agent(s)
- Click the Proceed to Checkout button to continue
- Review the upgrade details in the dialog box
- Click the Proceed to Checkout button to continue
- Choose an existing Credit Card or use the "+ Add Credit Card" button to input a different card
- Click Finalize Purchase
When the feature is enabled, the agent will input their direct phone number to receive an inbound call from the Power Dialing server when starting a calling session, rather than having to dial into the server.
Removing the Call Me Feature
To remove this feature from an agent, follow the same steps but deselect the Call Me checkbox in step 6.
Re-assign the Call Me Feature to an Agent
- Log in using an owner account
- Click the Account link
- Select Agents from the left menu
- Click the Agent's Name that currently has the Call Me subscription
- Locate the Call Me feature and deselect the subscription
- Select the appropriate Agent to re-assign the subscription
- Click the Re-Assign