How to Cancel your account

How to Cancel your account

Canceling Your Mojo Account

Important: All account cancellations must be done within your Mojo account using a computer. Cancellation requests via email, phone, or the ticketing system will not be processed.

Before You Cancel

If you're temporarily not using the service (vacation or seasonal use), consider:

  • Switching to our basic subscription for $10/month per user
  • This option preserves all your data until you need to resume Power Dialing

How to Cancel Your Month-to-Month Subscription

  1. Log in as the owner of the account
  2. Select Menu located in the bottom left of the Mojo screen
  3. Click the Account button
  4. Select the Subscriptions tab on the left side of the page
  5. Click the Cancel button
  6. Follow the on-screen instructions to complete the cancellation process

Note: Your cancellation will take effect after your next billing date. You may continue using the platform until that date.

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