Removing Contacts and Phone Numbers from DNC
Use the following procedure if you have added a contact to your Do Not Call (DNC) list by mistake:
- Click the Settings button located by clicking Menu on the bottom left of your Mojo.
- Click the Data Management/DNC link on the left side of the screen, and then click on the DNC Scrubbing link on the left.
- Enter a phone number in the Search field to locate your record(s).
- Select a record (or records) and click the 3 dot menu on the top right of the display and select to Restore From DNC option.
- Select the OK button in the dialog box to confirm removal.
Related Articles
Adding Contacts to DNC
Contacts can be moved to your Do Not Call list directly from the Data & Dialer screen. Use the following procedure to move a contact directly to the DNC list. Click the Data & Dialer button. Select contact(s) on your contact list and select the Move ...
Adding Phone Numbers to DNC
To add a number to your Do Not Call (DNC) list, follow these steps: Click the Settings button located by clicking Menu on the bottom left of your Mojo screen. Click the Data Management/ DNC link on the left, and then click on the DNC Scrubbing link ...
Searching Your Internal DNC
Use the following procedure to find a contact record that is on your DNC list: Click the Settings button located by clicking Menu on the bottom left of the screen. Click the Data Management/DNC on the left menu, and then click on the DNC Scrubbing ...