F.A.Q
Account and Agent Photo
Your account or agent photo will automatically populate inside of Mojo based on your email address in Mojo. We utilize the http://en.gravatar.com/ service to populate these images. If you do not see an image: Please visit http://en.gravatar.com/ and ...
How Many Rings Should I Set the Dialer for?
When prospecting with Mojo we give you the option to set the amount of rings Mojo will dial before considering the call a No Answer result. This happens automatically in the background and really adds to the efficiency of prospecting with Mojo. There ...
What is the Difference Between Lists and Groups
The Mojo workflow and lead process is based on the following: 1. A calling list includes leads/properties/contacts that have not been contacted (new leads). 2. A group includes leads/properties/contacts with have been contacted, and require ...
File Import Errors
These errors are usually the result of file formatting problems, and can most often be resolved by re-saving the file to a different file type. The preferred file format for Mojo imports is a comma separated value (*.csv) or a Microsoft Excel (*.xls, ...
Can I Put my Account on Hold?
Our subscription is a recurring, month-to-month subscription with no long-term commitments. If you are going on an extended vacation, or are in a position where you need to take a break, you can downgrade your account to a hosted lead management ...
What is the Latency Meter in Mojo?
To help our end users identify issues caused by poor internet quality, we have included several features to indicate when our customers experience poor internet quality. It is important to note: While we are offering this reference to our customers, ...
What file types and be imported in Mojo?
You can import data files in the .csv, .xls and .xlsx file formats.
What Data Vendors can Auto-Post to Mojo?
The following lead vendors will accept your 10 Digit Posting Pin found in your account area. Once they have received it, they can begin posting your leads directly to the Mojo system - in to lists- eliminating the need to import data files. The Redx ...
What Internet Browsers work with Mojo
Mojo Web is currently optimized for the Google Chrome browser, and you may also use it with the Apple Safari, Mozilla Firefox and E Edge browsers.