Call Back Message

Call Back Message

Recording messages for Mojo Power Dialing is handled from the Settings screen which you can get to by clicking Settings or Account settings towards the bottom left of the screen.

  • Call Back Message - Creating your Call Back messages for Power Dialing is optional.

The Call Back message plays when multi-line dialing connects to more than one live call. If the second line answers, they hear your recorded message. Once the message ends, the system disconnects the call but immediately redials when you're done with the first line, connecting you to the person who heard the message.


Use the following procedure to record your messages:

  1. Click the Settings button located by clicking your login name towards the top right of your Mojo.
  2. Click the Messages link on the left menu, and then click the Call Back message link. 
  3. Click on the Add Call Back message button to create a voicemail message, enter the required fields in the dialog box, and then click the Create button.
  4. Recording via Web: Allow access to your computer microphone, name your message, and click record. 
  5. Recording via Mobile: Scan the QR code that appears on the screen with your mobile phone. Allow access to your phone's microphone, name the message, and click record.

*Please note, there is a 10 second maximum time limit on the Call Back message length. 
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