Required Network Ports for Mojo Dialer
Required Network Ports for Mojo Dialer
To ensure proper connectivity and optimal performance of the Mojo Dialer, specific network ports must be open on your firewall or network settings. Failure to open these ports may result in connectivity issues, call drops, or poor call quality.
Required Ports
The following TCP and UDP ports must be open to allow the Mojo Dialer to establish a stable connection:
| Port |
Protocol |
Purpose |
| 20708 |
TCP/IP |
Mojo Dialer communication |
| 20808 |
TCP/IP |
Mojo Dialer communication |
| 20718 |
TCP/IP |
Mojo Dialer communication |
| 20818 |
TCP/IP |
Mojo Dialer communication |
Configuration Instructions
- Firewall Settings – Ensure that your network firewall allows both inbound and outbound traffic on the ports listed above.
- Router Settings – If using a router, confirm that port forwarding is configured correctly for these ports.
- VPN/Proxy Settings – If you are using a VPN or proxy service, verify that it does not block traffic on these ports.
Troubleshooting
If you experience issues connecting to the Mojo Dialer after configuring the network settings:
- Confirm that there are no additional firewall rules or security software blocking the ports.
- Test your network connection to rule out general connectivity issues.
- Restart your computer and network equipment after making changes.
For further assistance, contact your office network administrator or your internet service provider support desk.
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