Mojo Caller ID

Mojo Caller ID

  1. What is Mojo Caller ID?

    Mojo Caller ID is a virtual number service that allows you to use an alternative caller ID when making calls while still receiving return calls on your phone. It costs $10 per month per number with a month-to-month subscription.

    Benefits of STIR/SHAKEN Certification

    Mojo Caller ID enhances your outreach through verified, high-trust calls with STIR/SHAKEN certification. Your calls are transmitted with attestation level A (the highest certification), ensuring recipients recognize your calls as authentic and legitimate, resulting in better contact rates.

    Key Benefits

    • Personalized, Verified Caller ID: Projects professionalism and builds trust by accurately identifying you to call recipients
    • Highest STIR/SHAKEN Attestation Level A: Ensures maximum call authentication
    • Improved Answer Rates: Verified, Reputation Guard-enabled caller ID increases the likelihood of calls being answered
    • Reduced Spam Labeling: Fewer calls incorrectly flagged as spam means better contact engagement
    • Enhanced Caller Reputation: Positions you as a trusted caller, boosting credibility

    Adding Mojo Caller ID

    1. Navigate to Settings from the top navigation bar. 
    2. Select Caller ID/Mojo Caller ID
    3. Click the Buy Button in the Get a Mojo Caller ID block
    4. Select your state
    5. Select the Area Code you would like
    6. Choose an available Mojo Caller ID number from the dropdown
      • If your area code isn't available, click the link to submit a request
    7. Enter a phone label (for your internal reference only)
    8. Set up your Caller ID Registration Name
      • This will display to 10-15% of your leads
      • Your company name is the default, but alternative formats are available
      • Revisions must meet one of the alternate format options
    9. Click Next Step
    10. Enter your routing number (where return calls will be directed). This requires an automated call to go to your routing number. Answer the call and press 1 on the keypad of your phone. If you are unable to verify your routing number, you can click "Verify Again " to try again. 
    11. Check the box to agree to the Terms and Conditions and click Finish Purchase. 

    Your Mojo Caller ID will be automatically enrolled in Reputation Guard and ready to use after verification.

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