Using the redial option while dialing

Using the redial option while dialing

How to Use the Redial Feature in Mojo

Redialing During an Active Session

When you need to call the same number again immediately:

  1. After your call ends but before moving to the next contact:
    • Click the "Redial" button in the dialer toolbar
    • Select an appropriate call result (contact or no contact)
    • Mojo will automatically redial the number

When to Use Redial

This feature is particularly useful when:

  • The call unexpectedly drops
  • The contact requests an immediate callback
  • You accidentally end the call too soon

Benefits

Using the redial feature saves time by:

  • Eliminating the need to manually find the contact again
  • Maintaining your place in the calling queue
  • Providing seamless follow-up during time-sensitive conversations

    • Related Articles

    • Using the Power Dialer

      Using the Mojo Power Dialer: Complete Guide This guide walks you through using the Mojo Power Dialer effectively, from setup to call handling and follow-up features. Getting Started with Power Dialer Prerequisites Before using the Power Dialer, ...

    • Pausing and resuming your live dialing session

      How to Pause and Resume a Dialing Session in Mojo Why You Might Need to Pause You can temporarily pause your dialing session without ending it completely when you need to: Take a short break Handle an incoming callback Respond to a high-priority lead ...

    • Using Call Profiles

      Creating and Managing Calling Profiles Calling Profiles simplify your workflow when coordinating with multiple Power Dialer users. This guide covers how to create, use, edit, delete, and share calling profiles. Adding a Calling Profile Calling ...

    • Using calling filters for targeted calling in Mojo

      Targeting Your Prospects with Mojo's Dialing Filters Mojo's dialing filters help you focus your outreach efforts on the most promising leads. Rather than calling everyone in your database, you can strategically select who to contact based on ...

    • Filtering your call session based on listing price

      Using and Adjusting List Price Filters in Mojo You can filter leads by list price in three different ways: Option 1: Using Optional Dialing Filters Select your desired Calling List/Group in the Data & Dialer section Click the green Power Dialer ...