Power Dialer
Fixing Call Delays and Dead Air Pickups
Mojo Dialer is built for speed, leveraging a direct connection to a Tier 1 carrier switch. This ensures superior call quality and minimizes delays, unlike VoIP-based systems. However, user-side factors can sometimes introduce call delays or dead air. ...
Call Back Message
Recording messages for Mojo Power Dialing is handled from the Settings screen which you can get to by clicking Settings or Account settings towards the bottom left of the screen. Call Back Message - Creating your Call Back messages for Power Dialing ...
Call Recording Feature
Call Recording is an optional Mojo Power Dialer addon feature that allows you to perform quality assurance checks on your staff. With this feature, calls with the last call result of Contact, DNC Contact and DNC Number are recorded and saved. Use the ...
Call Me Feature
Call Me is an optional Mojo Power Dialer add-on that helps users avoid long-distance charges. Without it, you must call a 603 number for the entire session, which may be costly. With Call Me, the server calls you instead, typically avoiding ...
Using Call Profiles
This article covers creating, using, editing and deleting calling profiles. Adding a Calling Profile Calling Profiles are optional, but are helpful when you are coordinating with multiple Power Dialer users. Use the following procedure to add a ...
Call Result Button Definitions
Mojo offers a total of 16 potential call results: 8 Call Results are manually set by users using Mojo's Call Result buttons. 8 Call Results are automatically applied by Mojo's dialing system based on the call's outcome. Manually Set by User Contact: ...
Using the Power Dialer
Prerequisites: Configure Account Features, Settings and Import Data Use the following procedure to access the Mojo Power Dialer functionality: Select the Property List, Calling List, Group you want to call. Click the Power Dialer button. Select your ...
Power Dialer Configuration
Mojo's Power Dialer is versatile and can be configured differently for each calling session that is initiated. You can easily call ALL leads in your list/group, from top to bottom, call ONLY from where you left off, including any new leads (ignoring ...
Voicemail Message Configuration
Recording messages for Mojo Power Dialing is handled from the Settings screen which you can get to by clicking Settings or Account settings towards the bottom left of the screen. Voicemail - Creating your Voicemail messages for Power Dialing is ...
Caller ID Configuration
Before your first Mojo Power Dialing session, you must set up at least one Caller ID. Use the following procedure to add a Caller ID: Click the Settings button found by clicking your login name on the top right. Click the Power Dialer link on the ...