Power Dialer
Call Recording Feature
Call Recording is an optional Mojo Power Dialer addon feature that allows you to perform quality assurance checks on your staff. With this feature, calls with the last call result of Contact, DNC Contact and DNC Number are recorded and saved. Use the ...
Call Me Feature
Call Me is the optional Mojo Power Dialer add-on feature that allows users to avoid long distance phone charges. Without this feature, you have to dial a 603 area code phone number to connect to the Mojo Power Dialer server; once connected you will ...
Using Call Profiles
This article covers creating, using, editing and deleting calling profiles. Adding a Calling Profile Calling Profiles are optional, but are helpful when you are coordinating with multiple Power Dialer users. Use the following procedure to add a ...
Call Result Button Definitions
There are a total of 16 potential call results using Mojo. 8 Call Results are manually set by the user using Mojo's Call Result buttons. The remaining 8 results are automated and applied by the Mojo dialing system directly. Below is the entire list ...
Using the Power Dialer
Prerequisites: Configure Account Features, Settings and Import Data Use the following procedure to access the Mojo Power Dialer functionality: Select the Property List, Calling List, Group you want to call. Click the Power Dialer button. Select your ...
Power Dialer Configuration
Mojo's Power Dialer is versatile and can be configured differently for each calling session that is initiated. You can easily call ALL leads in your list/group, from top to bottom, call ONLY from where you left off, including any new leads (ignoring ...
Voicemail and Call Back Message Configuration
Recording messages for Mojo Power Dialing is handled from the Settings screen which you can get to by clicking your login name towards the top right of your Mojo. Two types of messages can be recorded: Voicemail - Creating your Voicemail messages ...
Caller ID Configuration
Before your first Mojo Power Dialing session, you must set up at least one Caller ID. Use the following procedure to add a Caller ID: Click the Settings button found by clicking your login name on the top right. Click the Power Dialer link on the ...